Your order.

Overseas  customers.  Now the UK is no longer part of the of the EU framework, there may be slight delays to overseas orders whilst mandatory and new regulatory paperwork is raised.  You may also find (country dependent) additional import duties may be charged when reaching the destination country.  This is totally beyond our control as it is managed and imposed by the receiving countries.  

Cancellation and returns.
If there is a problem with your goods, please notify us by email or in writing to providing details of the problem.  Alternatively you can contact us via our online messaging system or by telephone 01702 611027.

All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.

Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.

To meet the cancellation deadline, please notify us via email Returns or phone about cancelling the order before the cancellation period has expired.

 If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.

3D FilaPrint Ltd
Unit 1 Carlton Court
Grainger Road
Southend on Sea

+44(0)1702 611027
VAT Registered Number: GB 161245728

Company No: 11767565

EORI Number: GB161245728000